Ticket Information

There are several ways to purchase tickets to events at Wells Fargo Center for the Arts.

By Phone
Call 707-546-3600 to speak with a Box Office representative. Business hours are Tuesday through Saturday from Noon - 6 p.m. (A $4.00 per ticket fee applies).

Online
Most of our shows are available for purchase online through our website. (Additional handling fees apply).

Exchange & Refunds
All sales are final. No exchanges and no refunds.

Theater Policies

Selecting Seats
Box Office staff will help you select the best seats possible at the time of purchase. Most performances offer blocks of tickets in varying price ranges. Many performances do sell out. Wells Fargo Center for the Arts Members receive priority ticketing and may purchase tickets before the general public. To become a member, please review the Membership section of our website.

Accessible Seating
The orchestra level of the theater has accessible seating for people with mobility limitations. Please notify the Box Office of any special needs at the time of your ticket purchase.

Assisted Listening
Headsets are available to patrons at no cost for many performances. Please notify the Box Office staff when you arrive.

Backstage
No one is allowed backstage prior to, during, or after any performance without proper authorization and identification.

Cameras & Recording Devices
Taking photographs or making a recording of and kind during a performance is forbidden. This copyright infringement is strictly enforced. Flashes from cameras or lights from video recorders can result in on-stage injuries.

Children
Wells Fargo Center for the Arts is committed to providing quality experiences for audience members of all ages. Our evening performances with an 8pm start time are designed for adults, and children under the age of 5 are not permitted. Our family events with 2pm and 6:30pm start times are suited for children, and recommended for children ages 3-12. Since every child's response is different regardless of age, we ask parents or guardians to monitor their children to ensure the enjoyment of the event for all. On some occasions, in order to support the entire audience's experience, some children and their parents may be required to wait in the lobby until such time that they will not disturb others. Everyone, regardless of age, must have a ticket. All tickets are non-refundable.

Concessions
Refreshments are permitted in the theater lobby, but are prohibited in the theater at all times, bottled water excluded.

Theater Etiquette

• Performances start promptly at their scheduled time. Please arrive with plenty of time to park and find your seat.
• Latecomers and those who leave their seats during a performance will be seated at the first appropriate pause in the program, as predetermined by house staff and performers.
• Please remember to silence pagers, cellular phones, and watches before entering the theater.
• Many people are allergic to perfumes. Out of consideration for your fellow audience members, please use perfume and cologne in moderation.
• The facilities at Wells Fargo Center for the Arts are used for a large variety of events and performances. We ask patrons to be respectful of others and behave in an appropriate manner related to the performance that they are attending. In order to ensure the enjoyment of all, please use discretion when choosing whether it is appropriate to remain seated during a performance or to stand and/or dance at your seat. Due to strict fire department regulations it is never permissible to stand in any aisle space. Usher and Security representatives are available to assist you should you have any questions.

Restrooms
Wheelchair accessible restrooms are located on the orchestra level. Additional restrooms are available on the balcony level, and also in the East Mall.

Directions